Love Store Credits Policy

Love.com Store Credits Policy

At Love.com, we believe in showering you with love! Our rewards program lets you earn Love Store Credits that can be used to make your future purchases even sweeter. Here’s how it works:

Earning Love Store Credits:

  • You earn Love Store Credits with qualifying purchases on Love.com. The specific earning rate may vary and will be clearly communicated at the time of purchase or in promotional materials.

Using Love Store Credits:

  • Each Love Store Credit has a monetary value equivalent to one U.S. dollar.
  • You can apply your Love Store Credits towards up to 50% of the total value of any order placed on Love.com. For example, if your order total is $100, you can use a maximum of $50 in Love Store Credits.
  • Love Store Credits cannot be used to offset any shipping costs associated with your order. Shipping charges will be calculated separately and are payable by other accepted payment methods.

Expiration of Love Store Credits:

  • To keep the love flowing, Love Store Credits will expire after one (1) year of inactivity. "Inactivity" is defined as a period of one year during which no new Love Store Credits are earned or redeemed. We'll do our best to remind you before your credits expire!

Issuance of Love Store Credits:

  • Currently, Love Store Credits are exclusively issued by Love Shops LLC and our authorized partner, Bolt.com / Bolt Financial Inc.
  • No other outside parties or entities are currently authorized to issue Love Store Credits.

Other Important Details:

  • Love Store Credits are non-transferable and cannot be redeemed for cash.
  • Love.com reserves the right to modify or terminate the rewards program or any aspect of this policy at any time, with or without notice.
  • Any abuse or misuse of the Love.com Rewards Program, as determined by Love.com in its sole discretion, may result in the cancellation of your accrued credits and/or the termination of your account.
  • By participating in the Love.com Rewards Program, you agree to be bound by this policy and any future updates.

We hope you enjoy the extra love with our rewards program! If you have any questions, please don't hesitate to contact our customer support team.

 

Important Information for Potential Partners Issuing Love Rewards:

Any third-party partner interested in issuing Love Store Credits as part of their own programs or promotions must adhere to the following requirements:

  1. Prior Written Authorization: No partner may issue Love Store Credits without obtaining explicit prior written authorization from Love.com.
  2. Cost Responsibility: Any partner authorized to issue Love Store Credits will be responsible for the costs associated with the redeemed credits to Love.com, calculated on a per-order basis. This cost will be equivalent to the value of the Love Store Credits used by the customer, minus any applicable fees collected by Love.com on that specific order, unless differing financial arrangements are detailed and executed by both parties in the form of a partnership agreement.
  3. Termination of Authorization: Love.com reserves the right to terminate a partner's authorization to issue Love Store Credits at any time, with or without cause.
  4. Reporting and Inquiry: The partner must provide regular reports on the Love Store Credits issued, with the frequency and format to be determined by Love.com. Additionally, Love.com reserves the right to inquire about credit issuance at any time, and the partner must provide the requested information within seventy-two (72) hours of the inquiry.

We value collaboration and are open to exploring partnerships that enhance the Love.com experience. However, these guidelines ensure the integrity and financial sustainability of our rewards program.